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FAQ

So….How does it work?

Choose your picnic style, place, and time. We will arrive 1 hour before your reservation and have everything ready for you before you arrive! At the end of your reservation our crew will come back to clean up! 

 

How do I book a picnic? 

Fill out our form here, or you can email, or contact us via social media. After we confirm your picnic needs, we will collect a 50% non-refundable deposit to reserve your time. The remaining balance is due 48 hours before your picnic reservation.  

 

Can your picnics be set up anywhere? Our picnics can be set up almost anywhere in Austin if it’s a private location like your house or yard. We also have pre-selected picnic locations, which can be found while booking. Please note, permit or venue fees may apply to some locations. A mileage fee will be added to any package for locations over 25 miles from 78723.

Please note, we no longer set up picnics at Zilker, Auditorium Shores, and Mt. Bonnell. We love these parks, but Austin Parks and Rec. has prohibited luxury picnics at these locations. You may see other companies setting up at these parks, but they are risking having their picnic shut down and incurring a fine.

Some City of Austin parks require a permit fee and advance reservation requirements.

 

Have a question about where to set up? Send us an email and we can help you find the perfect spot.  

How far in advance do I need to book? 

Picnic reservations can be made 3 months in advance. We recommend reserving your picnic at least 1 week in advance. Upon availability, we can accept reservations made 72 hours in advance. Please keep in mind picnics book quickly and some City of Austin parks require at least an 18 days advance notice. It’s best to book as far in advance so you can reserve your perfect date! 

 

Will food and beverage be provided? 

Sparkling water is included with every package. Charcuterie boards, brunch boards, desserts, or pastries can be added to any of our picnic packages for an additional charge.

 

We do not provide alcohol. Any alcoholic beverages will need to be provided by the party host. 

Can I bring my own food and drink?

Absolutely! You can bring your own food and drinks to any picnic. Please keep in mind some public parks may have alcohol restrictions.  

 

What if I need to cancel my picnic? 

We do not offer refunds, but we will happily reschedule your picnic within 90 days of your original booking date if you cancel within 48 hours of your reservation. 
 

What happens if it rains?

Unfortunately, Austin weather is unpredictable. If we get rain on the day of your picnic, we will happily reschedule for another available day and time. We can also move your picnic indoors. Rainy days do make for cozy indoor picnics!